Refund policy

All Sales Are Final

Because our products are personal care items, all sales are final. We do not accept returns or exchanges, and we do not offer refunds.

Damaged or Incorrect Items

If your order arrives damaged, or you received the wrong item, we'll make it right. Contact us within 7 days of delivery with your order number and a photo of the item, and we'll send you a replacement.

To report an issue, reach out through our Contact page at fansihair.shop/pages/contact, email us at info@fansihair.shop, or DM us on Instagram @shefansi.

FANSI Hair

50 Burnhamthorpe Road West, Suite 9, Mississauga, ON L5B 3C2